Check the Status of Your Ticket

Update Ticket/Add Comment

Auto pay of utility bill?

Email: re4re@ymail.com
Name: Ilya Z
Phone Number: 2408384704
Status: Closed
Assigned To: tsisler (General)
Ticket ID: 6349

Hi

Can I set up my utility account for 129 Bowery Str (acct #4257-0) for monthly autopay of the full balance?

 

Ticket History

Public
Closed
Updated By: tsisler
Assigned To: tsisler (General)

You are already signed up for ACH which is the City's preferred method of auto pay. You still receive a bill so you know how much is going to be pulled on the Direct Debit Date (also the due date). 

Looking at the top of the bill that was emailed yesterday for 129 Bowery, DIRECT DEBIT PLAN - DO NOT PAY is at the top and on the left side, DIRECT DEBIT DATE: 05/07/25 is on the bill.  So, the total due would have been pulled on May 7, 2025, however, I see there was an online payment yesterday, so no payment will be pulled on May 7th.

Looking forward, on the May 10th bill, since ACH is enrolled, please let the balance go to June 9th (June 7th is Saturday) for the auto pay. That is how ACH is intended to be used.

If you have any other utility questions, email me at: tsisler@frostburgcity.org

Thanks!

Trevor

04/11/2025 - 8:35am
New
Assigned To:

Citizen request/question created.

04/10/2025 - 4:28pm

Disclosures

Certain messages sent through this form may constitute a public record and be subject to disclosure under state law.

Communications sent via the Internet or through this Web page shall in no way be deemed to constitute legal notice to the City or any of its officers, agents, or employees, where notice to the City is required by any law, rule, regulation or contract.