We had a leak which resulted in a higher bill. Can my bill be forgiven?

The Leak Adjustment Policy & Application offer one time billing adjustment every ten years. The Leak Adjustment Application must be completed and submitted to the Director of Finance within 45 days of the billing date.  Proof that the leak has been repaired must be submitted with the application.  If the application is approved, the adjustment would forgive a portion of the water and sewer charges. See the Leak Adjustment Policy & Application or Ordinance 2020-02, Water Amendment Section 6-7 for more details.